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Legal

MemoMatrix Privacy Policy: Visit Logs, Emails and Nothing Else

Written by the MemoMatrix editorial team · Last updated · 7 min read · Medical review below

Quick answermemomatrixs.com is a static information site run by Memomatrixs. It has no accounts, no sign-up forms and no ad trackers. Our web host keeps standard visit logs, and we keep the emails you choose to send us. Orders and card details go to the checkout platform, under its own privacy terms. Questions: [email protected]. Effective October 13, 2026.

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Scope

Which website does this policy cover?

This policy covers every page at memomatrixs.com. The site is published by Memomatrixs, a U.S. MemoMatrix retailer and label guide. Our office is at 1790 Broadway, Floor 11, New York, NY 10019. We are not the maker of MemoMatrix.

The site is built as plain, static pages. That design keeps the data side small. There is no login, no comment box, no newsletter form and no database of readers.

  • 0reader accounts
  • 0sign-up forms
  • 0ad trackers
  • 1email address for privacy questions
Data map

Where does each kind of data go?

Where each kind of data goes. We are responsible for the first two rows only.
WhatWho holds itWhyYour control
Visit logs (IP address, browser type, page, time)Our web hostKeep the site running and spot attacksAsk us what the host keeps
Emails you send usMemomatrixsAnswer you and keep a record of the replyAsk us to delete the thread
FAQ search words and fit-quiz answersOnly your browserFilter the page or show a resultClose the tab and they are gone
Name, address, card and order detailsThe checkout platform and the order deskTake payment, ship and refundUse their privacy terms and contacts
Health detailsNobody, unless you send themWe never ask for themLeave them out of emails
Visits

What is recorded when you read a page?

Like nearly every website, ours is served by a hosting company. Its servers record basic facts about each request: the IP address, the browser and device type, the page asked for and the time.

These logs exist so the site stays online and safe. We look at them only to fix errors or block abuse. We do not combine them with other data to work out who you are.

What runs in your browser

Some page features use small scripts: the FAQ search, the fit quiz, the dials and the animated steps. They work on your own device. Nothing you type or click in them is sent back to us.

Links to outside sources

Our pages cite research and government sources, such as NIH, FDA and CDC pages and medical journals. Those links open in a new tab, on sites we do not run. Each of them has its own privacy policy, and what they record is up to them.

Images, fonts and scripts on our pages load from our own host. No page pulls in content from an ad network or a social media site.

Cookies

Are there cookies or trackers on this site?

The site does not set cookies of its own. It runs no ad networks, no retargeting pixels and no social media trackers.

Each order button carries a short label naming the page and the button's position. That label lets us count which buttons get clicked, but only if an analytics tool is added to the site. If we add one, we will name it on this page and move the effective date forward first.

Orders

What happens to your details when you place an order?

  1. You click an order button

    Your browser leaves this site and opens the brand's sales page.

  2. You choose a pack

    The sales page sends you to the checkout platform, Digistore24.

  3. You pay at checkout

    Your name, address and card details go to that platform under its privacy terms.

  4. The order desk takes over

    Tracking, changes and refunds run through +1 (919) 991-9391 and your order email.

Once you leave our pages, the other site's privacy policy applies. Read it before you enter card details. We never see or store your card number, and we cannot change or look up an order.

Because we may earn money from purchases, a sale can be linked to the button you clicked. That link exists to pay us, not to build a profile of you. Our disclaimer explains how the site is paid for.

Email

What do we do with emails you send?

If you write to [email protected], we receive your email address, your name if you include it and whatever you write. We use it only to answer you. The desk works Mon-Fri 9:00am-5:00pm ET.

We keep a thread while it is useful and delete threads we no longer need. You can ask us to delete yours sooner. We do not add you to any mailing list.

Please leave these out of emails to the website

  • Card numbers, bank details or passwords
  • Your Social Security number or ID documents
  • Medical records, test results or a full list of your medicines
  • Order IDs, unless you only want to know where to send them
  • Anything about another person without their permission
Health

Why do we keep health details out of it?

Memory and medicine questions are personal. We do not ask for health details and do not need them to answer a website question.

If your question is about your own health, your doctor or pharmacist is the right person. If it is about an order, call the order desk at +1 (919) 991-9391. Pages such as side effects explain what to show your doctor without sending us anything.

Sharing

Who else sees data, and how is it kept safe?

Your details are never sold, rented out or swapped with anyone, and no advertiser receives them.

The only outside parties who handle data for us are our web host and our email provider, and only as needed to run those services. We would also share information if a valid legal order required it, and only the part the order covers.

How we protect what we hold

Pages are served over an encrypted connection. Because the site has no database of readers, there is no store of accounts to break into. Only the editors who reply to messages can open the website inbox.

Your rights

Which privacy requests can you make?

See it

Ask what we hold about you. For most readers, that is an email thread or nothing at all.

Correct it

Tell us if something we hold is wrong, and we will fix it.

Delete it

Ask us to delete your emails. We confirm by reply once it is done.

Opt out

We do not sell data, so there is nothing to opt out of. You can still ask us to confirm that.

Some U.S. states give residents legal rights over their personal information. We honor the requests above from any reader, wherever you live.

To make a request, email [email protected] with the word “privacy” in the subject line. We may ask you to reply from the same address to confirm it is you. Requests about order data go to the checkout platform or the order desk, since they hold it.

Children

Children and updates to this policy

The site is written for adults. The MemoMatrix label itself asks anyone under 18 to see a physician first. We do not knowingly collect information from children, and we delete it if we learn we have.

Changes to this policy

If our practices change, we update this page and move the effective date. This version applies from October 13, 2026. Rules for using the site itself sit in our terms and conditions.

FAQ

MemoMatrix privacy questions people ask

What personal data does the MemoMatrix site gather?

Very little. Our host keeps standard visit logs, and we keep any email you send us. You will find nothing to register for and no form to fill in.

Does memomatrixs.com use cookies?

The site sets no cookies of its own and runs no ad trackers. The checkout platform you reach through an order button may use its own cookies.

Who sees my card details when I order MemoMatrix?

The checkout platform and its payment partners, not this website. We never see or store card numbers.

Does Memomatrixs sell my data?

No. We do not sell, rent or trade personal information, and we do not share it for advertising.

Is the fit quiz on this site saved anywhere?

No. The yes-or-no quiz and the FAQ search run inside your browser. Your answers are not sent to us or stored.

How do I ask you to delete my emails?

Write to [email protected] from the address you used and ask. We delete the thread and confirm by reply.

Can this website see my order history?

No. Order records sit with the checkout platform and the order desk. Our website email cannot look them up.

Do you collect data from readers under 18?

No. It is written for adults, and we do not knowingly collect information from anyone under 18.

Where do I see that this policy was revised?

Look at the effective date near the top; it moves whenever the text is revised. This version applies from October 13, 2026.

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